Privacy Policy

RSG Finance Ltd. and its subsidiary companies (collectively referred to herein as “EXCO”, “our”, “us”, “the company” or “we”) are committed to protecting the confidentiality and security of information we collect about consumers and our customers. We will not share nonpublic information about you (“Information”) with third parties outside of our securities affiliate’s clearing firm(s) without your consent, except for point 9.

No matter if you are a former or an existing client or just a visitor on our website, the privacy of our users is one of our main concerns, therefore the company is committed to safeguard all personal information collected from our valued clients. If you have any question or comments regarding EXCO (RSG Finance Ltd.) Privacy Policy, please contact us.

1. By providing to the company your personal information such as Full Name, Mailing Address, ID number, Passport Number etc., you are providing the company with full consent to gather, utilize, store and protect the information provided in the manner described below.

2. The Company will collect personal information from clients under the below circumstances:

  • When opening a trading account with The Company (When filling in electronic registration forms).
  • When funding your personal trading account.
  • When withdrawing from your personal trading account.

3. The Personal Information that may be Collected Includes:

  • Personal Information such as Full Name, Address, Date of Birth, ID Number and Occupation.
  • Financial Information such as assets, investment experience and monthly income, in order to evaluate your trading experience.
  • When funding your account or withdrawing from your account, we may request documents such as a copy of an ID Document, Utility Bills and a Bank Statement.

4. The above information collected from clients, help The Company understand your financial needs, provide you with products and services suitable to your needs, process your account transactions in a timely manner as well as provide you with the highest level of customer support.

5. Clients willingly provide The Company with the personal information collected in the following ways:

  • On completion of electronic registration forms placed on the Company’s Website or on the Company’s Mini site(s).
  • When funding or withdrawing from trading accounts, clients voluntarily provide required documents.
  • When trading on the Company’s system.
  • When contacting The Company or responding to a promotion advertised.

6. There is certain information that is indirectly collected by The Company such as: IP Address, operating system, software configuration and the use of cookies.

7. The Company will utilize the information collected from clients for the following purposes:

  • To verify client’s identity.
  • To set up, maintain and manage clients’ personal trading account.
  • To process deposits and withdraws in clients’ personal trading account.
  • To keep clients up to date with news, updates and new promotions.
  • To analyze client activity in order to improve and provide clients with the best products and services.
  • To provide clients with top – quality customer support.

8. The Company does not share any client information with any affiliated or unaffiliated third parties. only under the below circumstances will client’s personal information be shared:

  • In order to open, operate and service your personal trading account, The Company may share information with service providers such as attorneys, accountants, auditors, and other financial professionals.
  • In order to protect against fraud, money laundering, unauthorized transactions, claims or other liabilities.
  • The company may share information with affiliates and introducing brokers, mainly for the calculation of these entities’ compensation.

9. Links

  • Links to external sites may be found on the Company’s website. The Company takes no responsibility for the content on the external websites and advice to all clients to read the privacy policy of the external websites before leaving any personal information.

AML Policy (Anti-Money Laundering)

1. The anti-money laundering (AML) and counter-terrorism funding policy of the “EXCO” (RSG Finance Ltd.), collectively referred to herein as “the company”, “our”, “us”, “we” or “EXCO”) is aimed at fulfilling the requirements of the rules and regulations that are internationally acceptable. The purpose is to ensure that our business is not used to facilitate money laundering and to comply with all applicable laws. The Company has a zero-tolerance policy for money laundering activities.

2. The Company takes AML very seriously and any deviance from our practices will result in immediate action. The Company reserve the right to refund, deny or withhold any deposit made against this policy, or is suspected according to the applicable law, to be AML related (such as transfer to or from a suspected jurisdiction etc.).

KYC Policies (Know Your Client)

KYC – identification and verification of new customers, deposits, transfers and withdrawals

1. In order to open up an account with The Company, the client must submit the following:

  • Surname,
  • First Name,
  • National I/D or Passport Number,
  • Address,
  • E-mail,
  • Telephone

2. The client must also send a copy of his/her National I/D. The National I/D should contain the following (all or some, according to the Company’s discretion:

  • A photo of the holder,
  • the national I/D number,
  • the holder’s full name,
  • the holder’s father’s first name,
  • the holder’s mother’s first name,
  • the holder’s nationality and place of birth,
  • the holder’s date of birth,
  • the holder’s place of birth,
  • the holder’s sex,
  • the holder’s address,
  • the holders marital status,
  • the holder’s spouses details such as their National I/D number.

3. Further details and checks are performed upon Customer depositing Funds. All accounts opened must be in the same name as the funder of the account. The Company will accept no third party funding.

4. Verification against Credit Card slips or details supplied by The Company’s Credit Card handlers and/or verification against bank transfers from clients after a transfer and/or verification against actual cheques will be crosschecked against details already supplied by the customer. Only upon verification will the account be opened. Any discrepancy will not be tolerated and funds will be returned to sender in the same way that they were sent.

5. Credit Card deposits will be subject to our credit card clearing Company’s fraud and anti-money laundering procedures.

6. All client withdrawals will be only be permitted to exactly the same account and exactly the same name from which original customer funds were received. There will be no third-party transfers.

7. The funds will also be transferred in exactly the same way of the original funding of the account. For instance, withdrawals requested by a customer that transferred his original deposit via Credit Card will receive hi funds as a refund from his credit card, up to the maximum of his deposit.

8. Repeat credit card depositors or client depositing over $5,000 in total deposits will require further inspections.

9. Withdrawals will only take place after written and signed requests and copies identifying the bank account as the clients and corresponding to previously received documentation.

10. The Company will at its own discretion ask for further proof of identification should for any reason the Company employee’s suspicions arise.

11. Suspicious activity such as the method of deposit, suspicious circumstances such number of transfers will be monitored.

12. Verification will be performed at the account opening or within a reasonable time after the opening of the account. The methods will include document and non-document methods.

13. In circumstances where The Company cannot form a reasonable belief on the customer’s identity the account will not be opened. The Company customer account system does not allow for account opening unless verification has been done as per company policy.

14. Records will be maintained for 5 years of all identifying documents obtained from a customer – either a copy or a description of the document used to verify identification. Also to be kept will be any document which resolves any discrepancy discovered recording the identity.

15. Please note that for the purposes of KYC, RSG Finance Limited reserves the right to verify the documents up to 2 business days. RSG Finance Ltd may require clients to submit additional documents in a case where the above-mentioned documents are deemed insufficient.

16. Please note that RSG Finance reserved rights to request at any time any additional documents needed for the payment, deposit, withdrawal and/or refund verification process.

Detecting and reporting suspicious activity

17. Regarding high risk accounts appropriate extra due diligence procedures will be taken i.e. further documents, phone calls or meeting face to face with clients, bank references and certification of certain documents.

18. When deemed necessary we will perform additional monitoring of specific account activities.

19. We maintain systems and procedures to detect and require reporting of suspicious activity.

Customer Agreement

1. Introduction

This Agreement sets forth the terms and conditions governing your trading account which you (hereafter called “Customer”) will open with RSG Finance Ltd. (hereafter called the “Company”) for the purposes of engaging in trading transactions in the CFD market.

RSG Finance Ltd is registered in Saint Vincent and the Grenadines under registration number 25143 IBC 2018. The registered office for RSG Finance Ltd is Suite 305, Griffith Corporate Centre, Kingstown, Saint Vincent and the Grenadines.

This Agreement includes the following annexes:

  • Terms of Business;
  • Risk Disclosure Statement;
  • Trading Rules;

forming an integral part hereof. Customer shall accept each annexe separately. Any references to the terms and conditions hereof shall include provisions contained herein, in annexes hereto, and in other rules, regulations and schedules established by Company for the purposes of cooperation with Customer. The Company may, in its sole discretion, modify or amend this Customer Agreement and annexes from time to time. All references to the terms and conditions of this Customer Agreement include the terms and conditions contained in this Customer Agreement and annexes hereto.

This Customer Agreement incorporates the Account Application Form (hereinafter “the Application”) which must be submitted to the Company together with this Customer Agreement. The Company shall rely on the information provided in the Application, and the Customer shall supply such information and guarantee that all such information is true, correct and accurate. The Customer shall undertake to inform the Company forthwith about any material changes in the supplied information.

PLEASE READ ALL OF THE MATERIAL CAREFULLY BEFORE YOU SIGN THE APPLICATION. YOU ALSO MUST SIGN THE ACKNOWLEDGEMENT PAGES WHERE INDICATED. TO OPEN A TRADING ACCOUNT THE COMPANY MUST RECEIVE ALL APPLICABLE COMPLETED AND SIGNED PAGES.

2. Definitions and Common Trading Terms

Definitions and common trading terms may be shown in bold or italics type the first time they are used in this Customer Agreement. The exact meanings of the defined terms used in this Customer Agreement are set out in Terms of Business (”Glossary of Terms”).

3. Scope of Customer Agreement

All Transactions and all Agreements entered into between Company and the Customer shall be governed by the terms of this Customer Agreement. Terms of any additional written statements of Company’s trading regulations or Company additional schedules which may from time to time be set forth or amended by the Company and which shall thereupon constitute an integral term of this Customer Agreement, except to the extent (if any) that Company shall agree or notify the Customer in writing that other or additional terms apply. Additionally, all transactions under this Customer Agreement shall be subject to the constitution, by-laws, rules, regulations, customs, usage, rulings and interpretations of the counterparty institution or other Interbank Market (and its clearing organization, if any) where such transactions are executed and to all applicable laws and regulations. If any statute shall hereafter be enacted or a rule or regulation shall hereafter be adopted which shall be binding upon Company and shall affect it in any manner or be inconsistent with any of the provisions hereof, the affected provision of this Customer Agreement shall be deemed modified or superseded, as the case may be by the applicable provisions of such statute, rule or regulation, and all other provisions of this Customer Agreement and provisions so modified shall in all respects continue in full force and effect. Customer acknowledges that all transactions under this Customer Agreement are subject to the aforementioned requirements and Customer shall not thereby be given any independent legal or contractual rights with respect to such requirements.

CFDs are not eligible for sale in certain jurisdictions or countries. All Agreements are not directed to any jurisdiction or country where its publication, availability or distribution would be contrary to local laws or regulations, including the United States of America. The Agreements do not constitute any offer, invitation or solicitation to buy or sell CFDs. The Agreements are not intended to constitute the sole basis for the evaluation of the Client’s decision to trade in CFDs.

Any proposals for, additions to, or modifications of this Customer Agreement, absent written agreement by an authorized person employed by Company to the contrary, are void and shall have no effect.

4. Services Rendered

Subject to the terms and conditions of this Customer Agreement, the Application accepted by the Company, the Company will maintain one or more trade accounts opened in Customer’s name, and make transactions with Customer in the CFD market. Unless expressly stated otherwise in a written agreement between the Parties, all transactions entered into between the Company and Customer shall be governed by the terms of this Customer Agreement, including the annexes hereto, as may be amended from time to time and any other rules, regulations and schedules established by the Company.

This Customer Agreement refers and extends to a potential dealing relationship between the Customer and Company in OTC non-deliverable Foreign Exchange (Currencies) on a Spot Settlement Basis as is commonly dealt in the international Interbank Market, and all other provisions of this Customer Agreement notwithstanding, the Customer agrees, understands and warrants that the dealing relationship between the Customer and the Company hereunder shall not extend at any time to the dealing, trading, brokering of or advice related to any exchange-listed, or off-exchange regulated commodity futures or options contract. Wherever the term(s) ”Currencies,” ”Foreign Exchange,” ”Foreign Currencies,” or ”Foreign Currency”, ”Indices”, ”Options”, ”Futures” are used in this Customer Agreement, Risk Disclosure Statement and/or Trading Rules or any annexes or exhibits the terms include transactions in the change in the price of OTC non-deliverable precious metals on a Spot Settlement Basis as they are commonly dealt in the International Interbank Market.

Subject to the terms and conditions of this Customer Agreement, the full completion of the Account Setup Requirements and acceptance of Customer’s Application to open a Trading Account with Company, Company will open and maintain Trading Account(s) in Customer’s name for the purpose of engaging in cash-settled transactions with and for Customer in CFD on a spot settlement basis including but not limited futures, options and other quotations that the Company may determine at its sole discretion, and provide such other services and products as Company may, in its sole discretion, determine to offer in the future. Unless expressly stated otherwise in writing, all Contracts and other transactions entered into between Company and Customer shall be governed by the terms of this Customer Agreement, including the Risk Disclosure Statement and Company Trading Rules, to the extent annexed hereto, and as amended from time to time.

The Company is not an investment advisor and does not give any trading or market recommendations, advice or instructions in its communications, including its online daily market analysis updates, which shall not be deemed to trading or market recommendations, advice or consultations on investments of any kind whatsoever.

The Customer shall not be entitled to ask the Company to provide investment advice or to make any statements of opinion to encourage the Customer to make any particular Transaction. The Company shall not provide physical delivery in relation to any Transaction. Profit or loss in the Currency of the Trading Account is deposited in/withdrawn from the Trading Account once the Transaction is closed.

The Company may from time to time and at its discretion provide information and recommendations in newsletters which it may post on its Website or provide to subscribers via its Website or otherwise. It will not be responsible for such information and recommendations and gives no representation, warranty or guarantee as to the accuracy, correctness or completeness, suitability or effect or consequences upon the Customer of such information and recommendations. It is provided solely to assist the Customer to make the Customer’s own investment decisions and does not amount to investment advice or unsolicited financial promotions to the Customer.

The Company reserves the right, at its discretion, at any time to refuse to provide the Services to the Customer and the Customer agrees that the Company will have no obligation to inform the Customer of the reasons.

5. Commencement

The Customer Agreement will commence on the date on which the Customer receives notice from the Company as soon as the Company has received Account Application Form and other required information and documents from the Customer via e-mail or through the Trading Platform. The Customer warrants that before filling and providing the Company with Application Form has read, understood and unconditionally accepted this Customer Agreement including all annexes hereto. The Customer Agreement will continue unless or until terminated by either party in accordance with this Customer Agreement.

6. Trading Account

The Customer hereby instructs the Company to establish the Trading Account on Company’s books in the name of the Customer. The Customer acknowledges and accepts that the Trading Account will be maintained in U.S. Dollars or any other currency in accordance with the account type based on the terms provided by the Company unless otherwise agreed between parties in writing.

The Customer represents, warrants and undertakes that the Customer is acting for the Customer’s sole benefit and not for or on behalf of any other person or entity and all Transactions are and will be carried out for the sole benefit of the Customer.

The Customer is the only person or entity authorized or permitted to enter into transactions for the account. If the Customer appoints an agent, the Customer hereby acknowledges and agrees that he shall be solely responsible for all acts and/or omissions of the agent, and neither the Company nor any of its affiliates nor the officers, directors, managers, agents or employees of the Company or any Company’s affiliate shall be a liability to the Customer for any such actions or omissions, whether or not within the scope of the agent’s authorization.

If the Customer is more than one person, all such persons shall be jointly and severally liable for all obligations of the Customer under this Customer Agreement. In such event (unless otherwise agreed in writing between the Customer and the Company) the sole person or entity authorized to enter into or close out Transactions for the Trading Account is the first of such persons mentioned.

The Company shall not be obliged but has the right from time to time at its sole discretion to pay interest to the Customer on any funds that the Company holds. The Customer waives all rights to interest.

7. Conflicts of Interest

The Customer acknowledges that the Company and its Associated Companies provide a diverse range of financial services to a broad range of customers and counterparties and circumstances may arise in which the Company, the Company’s Associated Companies may have a material interest in a Bet with or for the Customer or where a conflict of interest may arise between your interests and those of other customers or counterparties or of ourselves.

The Company will take all reasonable steps to identify conflicts of interests between ourselves, the Company’s Associated Companies and Company’s customers, or between one customer and another, that arise in the course of providing our investment service. The following are examples of such material interests and conflicts of interests:

a. The Company may effect or arrange for the effecting of a Bet with you or on your behalf in connection with which the Company, the Company’s Associated Companies may have other direct or indirect material interests;

b. The Company may execute hedging transactions prior to (i.e. in anticipation of) or following receipt from you of a request, or information concerning a contemplated request, to open or close a Bet in order to manage the Company’s risk in relation to Bet(s) you are entering into or contemplating, all of which may impact on the price you pay or receive in relation to such Bet(s) and any profits generated by such hedging may be retained by the Company or an Associated Company without reference to you;

c. The Company may match your Bet with that of another customer by acting on its behalf as well as yours;

d. The Company may pay to and accept from third parties (and not be liable to account to you) benefits, commissions or remunerations which are paid or received as a result of Bets conducted by you;

e. The Company may make a market in Bets, which you enter into under this Customer Agreement;

f. The Company may deal in the Underlying Market to which your Bets relate as principal for own account or that of someone else;

g. The Company may give investment advice or provide other services to another customer about or concerning the Underlying Market in relation to which you enter into a Bet;

The Company is not under an obligation to disclose that the Company, the Company’s Associated Companies have a material interest in a particular Bet with or for you, or that in a particular circumstance a conflict of interest exists, provided the Company has managed such conflicts in accordance with internal policy. Where the Company does not consider that the arrangements under Company’s internal policy are sufficient to manage any particular conflict, the Company will inform you of the nature of the conflict so that you can decide how to proceed. The Company is not under any obligation to account to you for any profit, commission or remuneration made or received from or by reason of Bets or circumstances in which the Company, the Company’s Associated Companies or a have a material interest or where in particular circumstances a conflict of interest may exist.

The Customer acknowledges that the Customer is aware of the possibility that the conflicts disclosed in this Customer Agreement will arise and consent to us acting notwithstanding such conflict.

8. Representations and Warranties

As of the date hereof, the date of each Contract and other transaction in Customer’s Trading Account and any date on which Company’s Risk Disclosure Statement or Trading Rules are revised, updated or amended, Customer represents and warrants the following to the Company and agrees to the following for the benefit of the Company.

Customer is of sound mind, legal age and legal competence. Customer (if not a